refunds

You can try everything free for 3 days before you pay anything, so you know what you're getting. If you pay and then change your mind, here's how it works.

14 days, no questions asked

If you're not happy within 14 days of your first payment on any plan (monthly, yearly or lifetime), write to us and we'll refund it in full.

renewals

• You can cancel a monthly or yearly plan at any time, and it simply won't renew.
• You keep access until the end of the period you've already paid for.
• If a yearly plan renews and you didn't mean it to, tell us within 14 days of the renewal and we'll refund it.
• Monthly renewals aren't refunded for partly used months, except where the law requires it.

mistakes

If you were charged twice, or charged when you shouldn't have been, we'll always refund it, however long ago it happened.

how to ask

Email hello@journal-leaf.com from the address you signed up with, and tell us roughly when you paid. We reply within 2 working days. Refunds go back to the card or account you paid with, through our payment provider, and usually appear within 5 to 10 working days depending on your bank.

Your garden and journal stay yours after a refund. See the terms for the rest.